Privacy Policy

Effective July 1, 2026

EverBloom Memorials ("we," "our," "us") is committed to protecting the privacy of every family we serve. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly — your name, contact details, cemetery and gravesite information, the name of your loved one, the preferences you select for visits, and payment information needed to process your plan.

How We Use Your Information

We use your information to schedule and complete visits, send photo updates and tribute confirmations, process payments, respond to your inquiries, and improve our service. We do not sell or rent your information to anyone.

Sharing

We share information only with the trusted service providers necessary to deliver our service (payment processors, communications platforms) and with cemetery administrators when required to perform a visit. We may disclose information if required by law.

Data Security

We use industry-standard technical and organizational measures to safeguard your personal information. No method of transmission or storage is 100% secure, but we work diligently to protect your data.

Photo Privacy

Photos shared publicly on our website or social channels have all identifying details removed. Photos sent to you privately as visit updates are never shared without your consent.

Your Choices

You may request access, correction, or deletion of your personal information at any time by emailing info@everbloom.ca. You may also unsubscribe from non-essential communications at any time.

Children

Our service is not directed to children under 13, and we do not knowingly collect personal information from children.

Updates to this Policy

We may update this Policy from time to time. We'll post any changes on this page with an updated effective date.

Contact Us

Questions about this policy? Email us at info@everbloom.ca.